These Terms of Service ("Terms") govern your use of getalw.com and the services offered by GetALW ("GetALW," "we," "us," or "our"). By using our site, submitting your information, or engaging our services, you agree to these Terms.
Our services
GetALW helps licensed Residential Care Facilities for the Elderly (RCFE) and Adult Residential Facilities (ARF) prepare and assemble applications for California's Assisted Living Waiver (ALW) program and Medi-Cal provider enrollment. We are an application preparation and consulting service. We are not a law firm and do not provide legal advice, and we are not affiliated with the California Department of Health Care Services or any government agency.
No guarantee of approval
Approval into the ALW program and Medi-Cal enrollment is decided solely by the relevant state agencies. We prepare your application carefully, but we cannot and do not guarantee approval, a specific timeline, or any particular payment rate or outcome.
Text message program terms
By providing your phone number and opting in (by checking the consent box on our forms or by texting us), you agree to receive text messages from GetALW about the Assisted Living Waiver program, your inquiry, and related updates and offers.
- Program: GetALW ALW updates and customer care.
- Message frequency varies based on your activity and our outreach.
- Message and data rates may apply, based on your mobile carrier plan.
- To opt out, reply STOP at any time. To get help, reply HELP, or contact us using the details below.
- Carriers are not liable for delayed or undelivered messages.
- Consent to receive text messages is not a condition of any purchase or service.
For how we handle your mobile information, see our Privacy Policy. We do not share text-message opt-in data with third parties for marketing.
Your responsibilities
You agree to give us accurate, complete information and to provide it on a reasonable timeline so we can prepare your application. You are responsible for reviewing and submitting your application and for maintaining your facility license and compliance.
Fees
Any fees for our services will be described to you before you engage us. Specific terms, scope, and pricing are set out in the agreement or proposal we provide for your engagement.
Limitation of liability
To the fullest extent permitted by law, GetALW is not liable for any indirect, incidental, or consequential damages arising from your use of our site or services. Our total liability for any claim is limited to the amount you paid us for the service giving rise to the claim.
Intellectual property
The content, materials, and guides on this site are owned by GetALW and provided for your personal business use. Please do not copy or redistribute them without our permission.
Governing law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules.
Changes to these Terms
We may update these Terms from time to time. The effective date above shows when they were last revised. Continued use of our site or services after a change means you accept the updated Terms.
Contact us
Questions about these Terms? Call or text (213) 640-9995 or ✉️ email us.